Privacy Policy

Introduction

At Skein (Skein Digital Ventures LLC, the Company, "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use Shorti.es, our digital presence management service available at https://shorti.es. By using our service, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following information through Shorti.es:

• Account Information: When you create an account, we collect your email address, first name, last name, and username. This information is managed through our authentication provider (Clerk).
• Profile and Bio Page Content: Display name, bio, profile photo, links, and other content you add to your bio page.
• Beta waitlist: If you request an invite, we collect the information you submit on the form (such as name, email, social or website links, optional topic preferences, and referral attribution). We use this to review your invite request and, with your consent, to send email about your application and beta access. Marketing-style emails (e.g. how-to or product updates) require separate opt-in. Waitlist and transactional messages may be delivered through our email provider, Resend.
• Usage Data: Information about how you interact with our service, including pages visited and features used.
• Images and Media: Photos and images you upload for your bio page are stored securely on our infrastructure.

How We Use Your Information

The information we collect is used to provide, maintain, and improve Shorti.es. We use your information to:

• Create and manage your account
• Display your bio page and content to visitors
• Process subscription and payment-related requests
• Respond to your inquiries and provide customer support
• Send service-related communications
• Improve our service and develop new features

We do not share, sell, or distribute your personal information to third parties for marketing purposes.

Data Security

We prioritize the security of your personal information and have implemented robust measures to protect it. Our service uses Secure Socket Layer (SSL) technology to encrypt data during transmission, ensuring that your information is securely transmitted between your browser and our servers. The data you provide is encrypted and stored in secure locations to prevent unauthorized access.

Our service is hosted on secure cloud infrastructure. Image storage is provided by Cloudflare R2. For details on their data handling practices, please refer to Cloudflare's Privacy Policy.

Children's Privacy

We take children's privacy seriously and are committed to doing our best to protect it. We do not collect or store any personal information from children under the age of 18. Our services are not directed to children, and we do not transact with children. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

Payment Information

We do not store any payment information on our servers. All payment transactions are processed through Stripe, a secure and trusted payment gateway. Stripe handles and processes all payment-related data securely. For more information on how Stripe manages your payment information, please refer to their privacy policy.

Cookies and Authentication

We use cookies and similar technologies for authentication and to maintain your session when you use Shorti.es. Our authentication provider (Clerk) uses cookies to keep you signed in and to secure your account. These cookies are essential for the operation of our service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.